Install Live Chat on Any Website Platform

3 min read Updated Aug 17, 2026 Integrations

Social Intents works on every website platform that lets you add a script tag - which is nearly all of them. This guide covers the universal install, then the exact steps for platforms without a dedicated guide: Ghost, Framer, Bubble, Vercel and other static hosts, plus anything else with an HTML injection point. Platforms with dedicated guides: WordPress, Shopify, Wix, Webflow, Squarespace, BigCommerce.

The Universal Install

Copy Your Snippet

In Social Intents, go to Chat Widgets → your widget → Deploy and copy the JavaScript snippet. It is unique to your widget.

Paste Before </body>

Add the snippet just before the closing </body> tag on every page where chat should appear - in practice, once in your site's shared layout, theme footer, or "custom code" setting.

Verify

Load your site in a private window; the chat bubble appears within seconds. Full test checklist: Previewing and Testing Your Chat.

Deploy tab with the install snippet ready to copy

Ghost

Ghost's Code Injection feature adds the snippet site-wide without touching your theme:

  1. In Ghost Admin, go to Settings → Code injection.
  2. Paste the snippet into Site Footer.
  3. Save. The widget appears on every page, posts included.

Publication members and paid subscribers chat like any other visitor; pair the widget with a pre-chat form to identify them.

Framer

  1. In your Framer project, open Site Settings → General → Custom Code.
  2. Paste the snippet into End of <body> tag.
  3. Publish the site. Custom code runs on the published site, not in the Framer preview - test on your live URL.

Bubble

  1. In the Bubble editor, go to Settings → SEO / metatags.
  2. Paste the snippet into Script/meta tags in body (site-wide), or use an HTML element on specific pages for page-level control.
  3. Deploy to live. Note: body scripts require a paid Bubble plan.

Vercel, Netlify, and Static/Framework Sites

For Next.js, Astro, Gatsby, plain HTML, or any framework deployed to Vercel/Netlify/Cloudflare Pages, add the snippet to your root layout so it renders on every page:

  • Next.js (App Router) - Add the script in app/layout.tsx using next/script with strategy="afterInteractive".
  • Plain HTML - Paste before </body> in your template or each page.
  • Other frameworks - Any shared layout/footer component works; the snippet is standard async JavaScript with no framework dependencies.

Anything Else

Look for a setting named custom code, code injection, tracking scripts, or footer scripts - every mainstream CMS, site builder, LMS, and ecommerce platform has one. If your platform only allows scripts via a tag manager, use the Google Tag Manager guide. If you can edit theme files, before </body> in the footer template is always right.

Frequently Asked Questions

Does the widget affect page speed or Core Web Vitals?

No - the snippet loads asynchronously after your content renders and does not block paint or interactivity.

Can I show chat only on some pages?

Yes, two ways: paste the snippet only on those pages, or install site-wide and use page targeting rules in the widget's Settings tab - the second is easier to maintain. See Widget Settings and Configuration.

One site, multiple languages or brands?

Use separate widgets per language/brand and install each snippet on its section, or use language settings on a single widget. See When to Use Multiple Chat Widgets.

My platform strips scripts - now what?

Some hosted platforms (certain wiki/helpdesk products, locked-down site builders) disallow custom JavaScript entirely. In that case chat cannot be embedded on-page; a workaround is linking to a hosted chat page from your navigation. Contact support and we will advise for your specific platform.

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