AI Chatbot for
Small Business
You're not going to hire a dedicated support team. You don't need to. The AI answers customer questions on your website around the clock, and when someone genuinely needs help from a person, that conversation shows up in Teams, Slack, or Google Chat, wherever you and your team already are. $39/month. No IT department. Live in 30 minutes.
Set Up in 3 Steps, No IT Required
Any small business owner can do this. No developer, no onboarding call, no vendor contract.
Train on Your Content
Paste your website URL. The AI reads your pages, products, services, and FAQs, and instantly knows how to answer customer questions about your business.
Connect Your Team Platform
Connect Teams, Slack, or Google Chat with one OAuth click. Your whole team is ready to respond, no individual signups, no per-seat charges.
Add One Line to Your Website
Paste a single JavaScript snippet into your site header, or install the WordPress plugin. Your AI chatbot is live, answering customer questions immediately.
You already wear every hat in the business. Website support doesn't have to be one of them. The AI answers. You only step in when it matters.
Built for How Small Businesses Actually Work
Enterprise chat tools charge per agent seat and require IT teams. Social Intents is the opposite.
Unlimited Agents, No Per-Seat Cost
Add your entire team, including sales, support, and the owner, to the same chat channel. Every plan includes unlimited agents. A 10-person team pays the same as a 2-person team.
AI Answers While You Sleep
ChatGPT, Claude, or Gemini, trained on your content, answers customer questions at 2am, on weekends, and during your busiest hours without adding headcount.
Matches Your Brand
Customize colors, logo, greeting messages, and chat widget position. The chatbot looks like it was built for your business, because it was.
Real-Time Visitor Engagement
Proactively start conversations with visitors on key pages like pricing, checkout, and contact to capture leads and reduce bounce before they leave.
Full Conversation Transcripts
Every chat is saved. Review conversations, see what customers ask most, and use that insight to improve your FAQ content and chatbot training.
100+ Language Auto-Translation
Serve customers in their language automatically. The chatbot translates conversations in real time, and your team always reads and responds in English.
What Small Businesses See After Going Live
Real outcomes from small business owners who replaced missed chats with a 24/7 AI chatbot.
The majority of common customer questions, hours, pricing, returns, availability, are handled automatically before a human ever needs to step in.
Small businesses stay responsive evenings and weekends without hiring part-time staff or paying for an after-hours answering service.
Most small business owners complete setup in a single sitting. No vendor onboarding calls, no IT tickets, no waiting period before customers see the widget.
What a Small Business Actually Uses an AI Chatbot For
The online store gets the same five questions every day: where's my order, what's the return policy, do you ship internationally, is this in stock, when will it restock. The AI, trained on the store's policies and product pages, answers all of them instantly. The owner only sees the chat when someone has a genuinely unusual problem. If you sell on Shopify or WooCommerce, see our ecommerce live chat setup.
The local service business, an HVAC company, a law office, a dental practice, loses jobs to whoever answers first. Visitors ask about availability, service area, and pricing at 8pm after work. The chatbot answers, collects the caller's details, and the owner wakes up to a qualified inquiry in Teams instead of a missed opportunity.
The consultant or agency uses the chatbot as a filter. It answers questions about services and process, asks about budget and timeline, and only pings the founder's Slack when an inquiry is worth a call. The tire-kicker conversations that used to eat afternoons never reach a human at all.
The pattern is the same in every case: the AI handles the repetitive 70%, and the owner handles the 30% that actually grows the business. That's the entire pitch of an AI chatbot for small business, and it's why it works at $39/month when hiring even part-time help doesn't.
Honest Pricing for Small Business
No per-seat fees. No enterprise contracts. No surprise overages. Cancel any time.
Perfect for solo operators and micro-businesses getting started with AI chat.
- Unlimited agents
- AI chatbot included
- Teams, Slack, Google Chat
- 1 website
For growing small businesses with more visitors and a small team.
- Everything in Starter
- More monthly conversations
- Up to 3 websites
- AI Actions included
For established small businesses with high traffic and multiple locations.
- Everything in Basic
- High volume conversations
- Unlimited websites
- Priority support
All plans include a 14-day free trial. See full pricing details →
Your Team Responds from the Tools They Already Use
No new inbox to learn. No separate dashboard. Customer escalations arrive in your existing team platform.
Your customers can't tell you're a five-person company. Instant answers, 24/7 coverage, every language. That used to take a call center.
Frequently Asked Questions
Keep Exploring
More ways small businesses use Social Intents.
Your Small Business Deserves Enterprise-Level AI
At a price that actually makes sense. Train the AI, connect Teams or Slack, go live in 30 minutes. No IT team. No long-term contract.
Plans from $39/month · Unlimited agents · Cancel anytime
Powered by ChatGPT, Claude, or Gemini 2.5 Pro · Switch models anytime