Mailjet and Live Chat
Integration via Zapier
Subscribe new live chat leads automatically to your Mailjet lists when a chat is finished.
How this Live Chat Integration Works
Push live chat data directly to Mailjet with our easy integration. Send new leads directly to Mailjet when you complete a website live chat or when you receive an offline message. Founded in France in 2010, Mailjet is used by tens of thousands of companies to send their email campaigns and transactional email.
What you can automate with Mailjet
Add chat visitors to a Mailjet list the moment they share an email address.
Tag new subscribers by the page they chatted from, so your campaigns match what they were actually looking at.
Trigger a welcome or follow-up sequence in Mailjet automatically after a chat ends.
Send new chat contacts to Mailjet and keep your transactional and marketing lists in sync.
How to connect Mailjet
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1
Sign in to Social Intents, open Integrations, and copy your REST API Token from the Zapier tab.
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2
In Zapier, search for Social Intents and connect it using that token as the API key.
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3
Choose a trigger: a completed chat, a missed chat, an offline message, or a new lead.
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4
Choose Mailjet as the action app and authorise your Mailjet account.
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5
Map the chat fields you want to keep, such as visitor name, email, phone, and the full transcript.
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6
Turn the Zap on. New chats start flowing into Mailjet automatically.
Social Intents and Mailjet
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
Mailjet
Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
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