Constant Contact and Live Chat by Social Intents
Integration via Zapier
Add subscribers automatically to Constant Contact when a website live chat is completed.
How this Live Chat Integration Works
Add new subscribers directly to Constant Contact with our live chat integration. Constant Contact is an online marketing company established in 1995 that caters mainly to small businesses. Its platform enables business owners to launch and monitor email marketing efforts, build websites and online stores, and utilize social media, among other services.
What you can automate with Constant Contact
Add chat visitors to a Constant Contact list the moment they share an email address.
Tag new subscribers by the page they chatted from, so your campaigns match what they were actually looking at.
Trigger a welcome or follow-up sequence in Constant Contact automatically after a chat ends.
Keep your Constant Contact lists current without exporting a CSV every week.
How to connect Constant Contact
-
1
Sign in to Social Intents, open Integrations, and copy your REST API Token from the Zapier tab.
-
2
In Zapier, search for Social Intents and connect it using that token as the API key.
-
3
Choose a trigger: a completed chat, a missed chat, an offline message, or a new lead.
-
4
Choose Constant Contact as the action app and authorise your Constant Contact account.
-
5
Map the chat fields you want to keep, such as visitor name, email, phone, and the full transcript.
-
6
Turn the Zap on. New chats start flowing into Constant Contact automatically.
Social Intents and Constant Contact
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
Constant Contact
Constant Contact can help grow your business with an email marketing tool that?s affordable, powerful, and easy to use.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
Other email marketing integrations
14-Day Free Trial + 100% No-Risk Guarantee!
You are fully protected by our 100% No-Risk Guarantee. No Contracts, Cancel anytime.
Sign up for a 14-Day Free Trial