Drip and Live Chat
Integration via Zapier
Create or add Drip subscribers when your live chat is completed or you receive an offline message.
How this Live Chat Integration Works
The Drip Live Chat integration lets you get more out of your email sequences by automatically adding new subscribers you receive from live chats to your sequences. Drip is an email service provider (ESP) that helps businesses and individuals send customized emails to desired clients through an automated process.
What you can automate with Drip
Add chat visitors to a Drip list the moment they share an email address.
Tag new subscribers by the page they chatted from, so your campaigns match what they were actually looking at.
Trigger a welcome or follow-up sequence in Drip automatically after a chat ends.
Start a Drip workflow when a chat ends, and score the subscriber on what they asked about.
How to connect Drip
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1
Sign in to Social Intents, open Integrations, and copy your REST API Token from the Zapier tab.
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2
In Zapier, search for Social Intents and connect it using that token as the API key.
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3
Choose a trigger: a completed chat, a missed chat, an offline message, or a new lead.
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4
Choose Drip as the action app and authorise your Drip account.
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5
Map the chat fields you want to keep, such as visitor name, email, phone, and the full transcript.
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6
Turn the Zap on. New chats start flowing into Drip automatically.
Social Intents and Drip
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
Drip
Automate your ecommerce marketing at scale. Drip is your ecommerce marketing engine. Build personalized customer experiences, drive more revenue, and take your marketing strategy to the next level with Drip.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
Other email marketing integrations
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