Social Intents and MailChimp
Integration via Zapier
Automatically add new live chat leads to a MailChimp list
How this Live Chat Integration Works
With our MailChimp integration, you can automatically add new leads and contacts to any MailChimp list when a chat is closed or when you receive an offline or missed live chat. Build your mailing lists automatically with each of your live chat leads.
Now you can use Social Intents Live Chat with your favorite mailing list provider. No need to export and import leads manually every time you want to send out a newsletter, we?ll do everything for you automatically.
What you can automate with MailChimp
Add chat visitors to a Mailchimp list the moment they share an email address.
Tag new subscribers by the page they chatted from, so your campaigns match what they were actually looking at.
Trigger a welcome or follow-up sequence in Mailchimp automatically after a chat ends.
Keep your audience growing from live chat and offline messages without any manual export.
How to connect MailChimp
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1
Sign in to Social Intents, open Integrations, and copy your REST API Token from the Zapier tab.
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2
In Zapier, search for Social Intents and connect it using that token as the API key.
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3
Choose a trigger: a completed chat, a missed chat, an offline message, or a new lead.
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4
Choose MailChimp as the action app and authorise your MailChimp account.
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5
Map the chat fields you want to keep, such as visitor name, email, phone, and the full transcript.
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6
Turn the Zap on. New chats start flowing into MailChimp automatically.
Social Intents and MailChimp
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
MailChimp
Mailchimp is the All-In-One integrated marketing platform for small businesses, to grow your business on your terms.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
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