Joomla and Live Chat

Direct integration

Chat with your Joomla website visitors from Slack and Microsoft Teams.

How this Live Chat Integration Works

With our Joomla plugin, you can add live chat to any Joomla powered website in minutes. Start chatting with your website visitors from either Microsoft Teams or Slack without the need for another messaging tool.

What you can do with Joomla

Add a live chat widget to your Joomla site by pasting one snippet, with no plugin or theme editing.

Answer chats from Microsoft Teams, Slack, Google Chat, Zoom, or Webex instead of a separate dashboard.

Let an AI chatbot handle common Joomla questions after hours and hand off to a person when it cannot answer.

Install from the Joomla Extensions Directory or paste the snippet into your template.

How to connect Joomla

  1. 1

    Start a Social Intents free trial and create a chat widget.

  2. 2

    Copy the widget embed code from your dashboard.

  3. 3

    Paste the embed code into your Joomla site so it loads on every page.

  4. 4

    Connect Microsoft Teams, Slack, Google Chat, Zoom, or Webex so your team can answer from the tools they already use.

  5. 5

    Publish your site and send a test chat to confirm it routes correctly.

Read the full Joomla setup guide

Social Intents and Joomla

Social Intents

Social Intents

We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.

Joomla

Joomla

Joomla is an open source content management system(CMS). It helps you build powerful dynamic websites and applications.

How Businesses use Social Intents for Live Chat

Provide Incredible Customer Support

Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.

Close More Online Sales

Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.

Have More Engaging Conversations

Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

Don't just take our word for it

"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."

Joshua S. - Education Management

"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."

James H. - Marketing and Advertising

"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."

Russell L. - Web Developer

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