Ghost and Live Chat
Direct integration
Chat with your Ghost website visitors right from Microsoft Teams, Google Chat, or Slack. Create AI Chatbots to respond automatically to your visitors.
How this Live Chat Integration Works
Engage your Ghost website visitors with hybrid AI chatbots with human escalation to your team in Microsoft Teams, Slack, or Google Chat.
What you can do with Ghost
Add a live chat widget to your Ghost site by pasting one snippet, with no plugin or theme editing.
Answer chats from Microsoft Teams, Slack, Google Chat, Zoom, or Webex instead of a separate dashboard.
Let an AI chatbot handle common Ghost questions after hours and hand off to a person when it cannot answer.
Add chat to a Ghost publication through code injection, with nothing to maintain.
How to connect Ghost
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1
Start a Social Intents free trial and create a chat widget.
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2
Copy the widget embed code from your dashboard.
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3
Paste the embed code into your Ghost site so it loads on every page.
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4
Connect Microsoft Teams, Slack, Google Chat, Zoom, or Webex so your team can answer from the tools they already use.
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5
Publish your site and send a test chat to confirm it routes correctly.
Social Intents and Ghost
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
Ghost
Ghost is a powerful, open-source platform designed for professional publishing. It?s focused on building, managing, and monetizing online content, with tools for creating blogs, newsletters, and membership sites. Ghost is known for its clean design, speed, and support for SEO-friendly, customizable themes.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
Other website platform integrations
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