HoneyBook and Live Chat by Social Intents
Integration via Zapier
Create a new HoneyBook inquiry or project when a live chat is completed.
How this Live Chat Integration Works
The HoneyBook Live Chat integration helps you to always stay in sync with your customers. Create new inquiries and projects when your live chats are complete automatically. Honeybook is an all-in-one client management software that helps to streamline your business so you can book clients with ease and get paid quicker. This software will help you manage your customers and business from inquiry to invoice.
What you can automate with HoneyBook
Create a HoneyBook contact when a prospective client chats from your site.
Attach the enquiry transcript so you know what they want before the first call.
Trigger a HoneyBook workflow for new enquiries automatically.
Capture after-hours enquiries as offline messages and pick them up next morning.
How to connect HoneyBook
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1
Sign in to Social Intents, open Integrations, and copy your REST API Token from the Zapier tab.
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2
In Zapier, search for Social Intents and connect it using that token as the API key.
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3
Choose a trigger: a completed chat, a missed chat, an offline message, or a new lead.
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4
Choose HoneyBook as the action app and authorise your HoneyBook account.
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5
Map the chat fields you want to keep, such as visitor name, email, phone, and the full transcript.
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6
Turn the Zap on. New chats start flowing into HoneyBook automatically.
Social Intents and HoneyBook
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer support, and sell more right from the tools you already use at your company.
HoneyBook
HoneyBook is a proactive platform for creative small businesses to create, review, and manage their business - all in one place.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.
Don't just take our word for it
"Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses. Within a week, we had more than 110 staff trained and answering hundreds of student's questions every day."
Joshua S. - Education Management
"Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom."
James H. - Marketing and Advertising
"Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running."
Russell L. - Web Developer
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