Basecamp and Live Chat

Add people to Basecamp projects, create Basecamp todos, and and notes to Basecamp when your website chats are completed.

How this Live Chat Integration Works

With the Basecamp live chat integration you can create notes, projects, and todos right in Basecamp whenever your website chats are completed. Push chats, offline messages, and missed chats right into Basecamp automatically. Basecamp is an online collaboration app that lets people manage their work together and communicate with one another.

Who are we?

Social Intents

We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.

Basecamp

Create Basecamp messages, projects, and todos with your live chat lead data. Push new leads directly into Basecamp.

How Businesses use Social Intents for Live Chat

Provide Incredible Customer Support

Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.

Close More Online Sales

Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.

Have More Engaging Conversations with Leads and Customers

Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

Don't just take our word for it.

Social Intents powered our COVID-19 Success Story. Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day
Joshua S. - Education Management, 1001-5000 employees
Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.
James H. - Marketing and Advertising, 11-50 employees
Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.
Russell L. - Web Developer, 1001-5000 employees

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