Microsoft Office 365 and Live Chat
Create a new contact in Microsoft Office 365 when a Teams live chat is completed.
How this Live Chat Integration Works
With your MS Teams Live Chat and Microsoft Office 365 integration, you can answer and respond to your website visitors live chats right from Teams. Then when the chat is completed, use this integration to automatically create new contacts and leads in Microsoft Office 365. Office 365 is a cloud-based suite of apps and services centered around business productivity. It includes some apps you're probably already familiar with like Microsoft Outlook, Word, PowerPoint and Excel.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
Microsoft Office 365
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer!
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.