Microsoft Dynamices 365 CRM and Live Chat
Create or add new Microsoft Dynamics leads and contacts when a live chat is completed or when you receive an offline message.
How this Live Chat Integration Works
The Microsoft Dynamics 365 CRM Live Chat integration allows you to get more out of your Microsoft Teams Live Chat and Dynamics by automatically adding new leads and contacts you receive through your Teams Live Chat directly into Microsoft Dynamics CRM. Microsoft Dynamics 365 is a combination of both Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) software.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
Microsoft Dynamics 365 CRM
Dynamics 365 is a set of interconnected, modular Software-as-a-Service (SaaS) applications and services designed to both transform and enable your core customers, employees, and business activities. It combines CRM and ERP capabilities.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.